Legal

Legal and trust

The documents that govern the AxiaForce website and Services, from AxiaForce, Inc.. Customers with a signed agreement (an MSA, Order Form, DPA, or SLA) are governed by it first. Self-service customers are governed by the checkout details, the Master SaaS Terms, the Privacy Policy, and the Cancellation & Refund Policy.

• Master SaaS TermsUpdated October 12, 2026The Master SaaS Terms: the standard terms for AxiaForce Services, incorporated into Order Forms and accepted at self-service checkout.
• Data Processing AddendumUpdated October 12, 2026The Data Processing Addendum: the privacy and data-protection obligations that apply when AxiaForce processes personal data on behalf of customers.
• Acceptable Use PolicyUpdated October 12, 2026The Acceptable Use Policy: the rules for responsible and lawful use of AxiaForce Services. It supplements the Master SaaS Terms.
• Privacy PolicyUpdated October 12, 2026The Privacy Policy: how AxiaForce handles Personal Data it controls, and how that differs from Customer Personal Data processed on behalf of customers.
• Security FrameworkUpdated October 12, 2026The Security Framework: AxiaForce's security principles, control categories and shared responsibilities, for customer and prospect security review.
• Cancellation & Refund PolicyUpdated October 12, 2026The Cancellation & Refund Policy: how non-renewal, cancellation, automatic renewal and refunds work for AxiaForce subscriptions.
• SLA / Support PolicyUpdated October 12, 2026The SLA / Support Policy: AxiaForce's standard support channels, severity levels, response objectives and support scope. Uptime and service-credit commitments apply only where an Order Form or separate SLA states them.
• SecurityHow the Services are designed to protect customer information.

Questions: support@axiaforce.ai · Contact