Solutions · Inbound Call AgentLive
Every call answered. Every follow-up made.
Maren answers the calls that come in. Kai makes the calls that need to go out, so nothing waits and nobody is left hanging.
- Answers questions and captures the lead
- Routes calls to your team
- Records what was asked
- Confirms appointments
- Schedules callbacks
- Connects willing people to your team
- 1Maren answers and notes the request
- 2A callback is scheduled for the right time
- 3Kai places it and connects them to your team
Choose what you need
Use as much of it as you need.
The full Inbound Agent covers your website and your phone. You don’t need to want or use all of it: start with the part that helps and add the rest when you are ready. Maren is an AI assistant, and she says so.
- OptionPilot
On your website: answers questions
Answers visitors’ questions from your approved company knowledge, and emails your team when someone has an inquiry.
- OptionComing soon
On your website: develops leads
Adds a sales-development layer: qualifies visitors, connects to your CRM, and books meetings through your mail and calendar.
- OptionComing soon
On the phone: answers calls
Adds voice, so the same agent answers calls, with everything the website agent does.
The first option answers questions about AxiaForce; more options are added as they are ready. Pricing is custom, set to your volume.
Overview
See what your front desk is handling.
Conversations, outcomes and how each answer was produced, all in view. A preview of the product screen.
Chats in progress
About 5 finishing every minute
Last 15 minutes
Conversations per minute
10:12: 5 started · 4 finished per minute
Today, every finished conversation
How conversations ended
- Answered13448%
- Meeting booked155%
- Sent to follow-up3212%
- Declined politely3513%
- Handed to a person249%
- Visitor left3814%
Agent turns today
How each answer was produced
- Tier 1 · approved answer, no model49677% of answers
- Tier 2 · small-model lookup, cites its entry10917% of answers
- Tier 3 · larger model, qualification only396% of answers
Counts of turns, not money. Most answers need no model at all.
Sales role, today
From a question to a meeting
- Sales conversations167start
- Qualified against the rubric5734% of previous
- Offered a slot inside the rules4172% of previous
- Meeting booked1537% of previous
Booking is the last step of a qualified path, not an offer to everyone.
Live
Just finished
What a visitor sees
The chat, with its AI label
- Hi, I'm Maren, an AI assistant for this company. I can answer questions, take a message or help you reach the team.
- How do approvals work when an AI employee drafts something?
- Anything that leaves the company waits for a person's approval until you choose otherwise. You can see each one before it goes.Tier 1
- Can it work with a calendar that is shared by a few people?
- Yes. It reads free and busy time only and never shows event details. I can pass your request to the team to confirm.Tier 2
Fictional conversation. The agent says it is an AI assistant in its first message and never quotes a price.
How it behaves
Careful by design
- Calendars: free and busy time only, never event details; standard hours by default; early and late slots wait for approval, within a weekly meeting limit.
- Leads: it captures leads and pushes them to your CRM. The deal stages, quotes and contracts stay in your CRM.
- Channels: website chat first. Phone answering is a later phase and is not live.
Product screen · simulated, fictional data · website chat; phone answering is a later phase
Better together
It takes the routine. You keep what matters.
- Answering every call with a helpful first response
- Recognizing returning customers and picking up where you left off
- Qualifying incoming leads
- Asking the right questions and capturing what the caller needs
- Creating the opportunity or lead in your CRM
- Booking meetings and appointments, with the full context attached
- Closing the sale on straightforward orders and renewals
- Answering business questions
- Resolving support requests
- Taking messages and arranging callbacks
- Emailing or texting your staff for urgent needs
- Transferring to the right person, with a summary of the call
- Sending follow-up emails and texts, so nothing waits
- Logging every call and outcome where your team already works
- Partnering with the Outbound Call Agent, Kai, for customer follow-ups, reminders and more
- The conversations that need your expertise
- The offer, the pricing and what the agent may say
- Anything sensitive, which is handed to a person
Fit
A good fit if…
- Calls go unanswered when the team is busy, and some of them are opportunities
- Callers repeat themselves every time they are passed along
- You want a consistent first response on every call, at any hour
Straight answers
The questions we get first.
Does this replace our front desk or sales team?
No. It gives callers a helpful first response and passes the conversation to your people with context, so they spend their time on the calls that need them.
What happens when it can't help?
It says so, captures the caller's details and the reason for the call, and connects them to a person or schedules a callback, so nobody is left waiting.
Does it answer phone calls today?
No. Website chat comes first and phone answering is a later phase. The screen on this page is a simulated preview, and any phone figures in the product preview are sample data.
Is it available today?
Yes. The first step, answering visitors’ questions on your website from approved company knowledge, is live, and more abilities are added in phases. Lead development on the web and phone answering are coming soon. Talk to us to get started.
Does it work with our phone system and CRM?
That depends on your setup, and we confirm what is supported for you when we scope it together. We don't promise compatibility with every system.
See it on your own work.
Bring a real role or team to the demo and see it in action.