AxiaForce

Your AI Outbound Call AgentPilot

Stay connected. Keep business moving.

Reach customers, follow up on opportunities, and connect people to the help they need, while your team focuses on what comes next.

Kai — Outbound Call Agent
Kai
Outbound Call Agent
  • Confirms appointments
  • Schedules callbacks
  • Connects willing people to your team
More about Kai
Maren — Inbound Call Agent
Maren
Inbound Call Agent
  • Answers questions and captures the lead
  • Routes calls to your team
  • Records what was asked
More about Maren
How a call happens
  1. 1Kai makes the call to confirm or follow up
  2. 2A willing person is connected to your team
  3. 3If they call back, Maren answers and notes the request

See it in action

Different calls. Real next steps.

Watch a conversation become a confirmation, a connection, or a new opportunity.

Simulated activity
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Kai — Outbound Call Agent
Kai
Outbound Call Agent · for Northline Services
Noah Silva
Northwind Print
Ready to call0:00
Live conversation
The conversation appears here as the call happens.
Noah Silva · Northwind Print
Transfer to your team
  1. Customer agrees
  2. Representative available
  3. Connecting
  4. Representative joined
Waiting for the customer

Dashboard

See what your outreach is achieving.

Conversations, outcomes, and follow-ups—all in view.

axiaforce · kai · outbound call agent · liveoperating
160of 240 lines

Calls in progress

About 1.8 finishing every second

Calls completed today3,046160 more in progress
Answered (last 5 minutes)58%A person picked up. Voicemail does not count.
Representatives connected today43310 of 14 free right now
Dialer minutes today (est.)2,176of 4,000 allowed

Last 15 minutes

Calls per minute

Live · simulated traffic
DialedFinished

10:12: 72 dialed · 63 finished per minute

038751131509:5810:0510:12

Today, every finished call

How calls ended

3,046calls finished
  • Transferred43314%
  • Callback37712%
  • Declined29910%
  • Voicemail72624%
  • No answer or busy1,02734%
  • Stopped or unverified1204%
  • Failed or unresolved642%

Today, since the window opened

Today at a glance

  1. Calls placed3,206
  2. Answered by a person1,956
  3. Identity verified1,604
  4. Agreed to transfer738
  5. Transfer started686
  6. Waiting for a representative604
  7. Representative connected433

The last step counts only representatives your phone system confirms.

Status and stage only

Active calls

160 in progress
  • Dialing48
  • Verifying32
  • Offered a transfer20
  • Transferring13
  • In the queue10
  • Connected37

Just finished

  1. Luca K.No answer0:29
  2. Nina H.Voicemail left0:32
  3. Luca M.Callback scheduled1:07
  4. Nina B.Voicemail left0:27
  5. Tom K.Voicemail left0:26

Product screen · simulated, fictional data

Your industry

Built around the conversations your business needs.

Confirm appointments and connect patients to the right person on your office staff. Administrative calls only.

Kai — Outbound Call Agent
Ivy Frost · Appointment confirmation

I've noted that for the front desk. See you then, Ivy.

Thanks!

Appointment record
Cleaning appointment
Wed, Oct 14 · 2:15 PM
Ivy Frost · Summit Dental
Confirmed
Reminder scheduled automatically.
Note added to the appointment

I'll be a few minutes early to update my forms.

Appointment confirmed · Wed, Oct 14 · 2:15 PM

Campaigns

Calls that fit into a bigger follow-up.

Combine calls with emails and texts in one journey, so each person gets the right next touch.

Illustrative automated campaign journey, shown with example data.

Questions

Good to know.

Setup, control, transfers and what's available today.

What is the Outbound Call Agent?

An AI employee that places authorized calls for a purpose you define, such as a follow-up, a confirmation or a renewal reminder. It holds a short conversation and connects willing people with your team. It is a product preview, and we are working with early-access customers.

What kinds of calls can it make?

Customer follow-ups after a purchase, visit or service. Appointment reminders and confirmations. Renewal outreach. Document or information reminders. Service updates. Account follow-up and warm handoffs to your team. Prospecting is a separate workflow, offered only where it is supported and configured.

How does setup work?

You connect the records and phone setup you already use through supported integrations, choose who gets called, what the agent says and where willing contacts go, then launch within approved windows, retry limits and usage limits. You can pause a campaign at any time. We confirm what is supported for your setup when we scope it together.

Is this only for sales or lead generation?

No. Most use is expected to be existing-customer outreach: follow-ups, confirmations, reminders and service updates. Prospecting is a separate workflow and is offered only where it is supported and configured.

Can it call existing customers?

Yes, using your own authorized contact records. Having a phone number is not the same as being authorized to call it, so you decide who is eligible and when.

What counts as a successful transfer?

A transfer counts as successful only when a representative joins the call. We record “agreed to transfer” and “representative connected” as separate outcomes, and neither means a completed sale or a resolved account.

Can it transfer someone to our team?

Where your telephone setup supports it, yes. It can route a willing contact to a team or queue, introduce the caller and pass along a short brief so they don't repeat themselves.

What happens if no representative is available?

The agent can pace calling to your team's availability and, when nobody can take the call, offer a callback and record it as the next step, so the contact isn't left waiting.

Can it work with our CRM and phone system?

You connect your existing systems through supported integrations. We confirm what is supported for your CRM and phone setup during scoping; we don't promise compatibility with every system.

Can we control scripts, schedules and retries?

Yes. You approve the playbook, the calling windows, the retry limits and the call-length limits, and you can pause a campaign at any time.

Are call summaries, transcripts and recordings available?

Outcomes and summaries are part of the preview. Transcripts and recordings depend on how a campaign is configured and on the consent and recording rules that apply to your calls.

How are usage and costs controlled?

You set usage limits per campaign, within your plan. Scope and pricing depend on your workflow and integrations, calling minutes and volume, transfer needs, languages and coverage, and support and reporting needs, so we scope it with you instead of publishing a price.

What information does the agent need?

The purpose of the call, the approved playbook, who is eligible and when, where to route willing contacts, and a way to read and write outcomes in your connected system.

Can it support healthcare or account follow-up workflows?

It can support administrative follow-up such as appointment reminders and account or billing follow-up, using only the information a call needs. It is not built to give clinical advice or make clinical decisions, we don't position it for collecting sensitive payment details by phone, and we don't claim compliance certification. We confirm the requirements for your industry with you during scoping.

Want this AI employee early?

Early-access customers help shape how it works.